Refund & Returns Policy Details
General Timing and Deductions
Refunds for eligible transactions may take 7–10 working days to reflect in your account, depending on third-party payment gateway processing times. Delays could occur due to bank processing.
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If a refund is initiated, a 2% payment gateway fee and a 5% processing fee on the paid amount will be deducted from the refunded amount.
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Refund Windows by Product Type
SPSLEARN courses: Eligible for refund within 24 hours of purchase. However, there’s a caveat reflecting inconsistency—another statement says no refunds after 12 hours are entertained.
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Example: The Content Creation Mastery course offers a full refund if requested within 24 hours of enrollment.
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Non-Refundable Items
After 12 hours of purchase, there are no refunds under any circumstances for:
Purchases from the SPSLEARN website or via affiliate links.
SPSLEARN Prime subscription.
SPSLEARN Upskilling subscription.
Registration fees for any workshops including but not limited to:
In-Demand workshops
Content Creation Webinars
One-on-One Consultations
Sunday Special Training powered by SPSLEARN
Biz Cafe Connect
HOB (“Humans of SPSLEARN”)
Any add-on offers, which are also void if the bundle package is refunded.
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Refund Cancellation Policy
If you cancel a refund request, it cannot be reversed later.
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How to Request a Refund
Send an email to spsingh@spslearn.com
, using your registered email address.
Include:
Full Name
Registered Email ID
Registration Date
Screenshot of the payment invoice (showing date and time)
Reason for refund
Only emails to spsingh@spslearn.com
will be accepted for refund processing.
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Summary Table
Item Refund Eligibility & Conditions
SPSLEARN Courses Full refund if requested within 12–24 hours (ambiguous), less 2% + 5% fees.
Content Creation Mastery Full refund within 24 hours of enrollment.
All other subscriptions/workshops/add-ons No refunds after 12 hours under any circumstances.
Refund Process Send email to spsingh@spslearn.com
with required details.
Refund Timeframe Refund credited within 7–10 working days.
Cancellation Cannot reverse a refund cancellation request once made.
Final Notes
The 12-hour vs. 24-hour refund window is unclear—some parts say "within 24 hours," while others insist "requests after 12 hours are not entertained." If you're in doubt, it's safest to request a refund as early as possible, ideally within the first 12 hours of purchase.
For full transparency, all refunds are subject to deductions totaling 7% of the amount (2% gateway fee + 5% processing fee).
Refund processing may take up to 10 working days to reflect in your account.